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Elements and Performance Criteria

1. Manage systems analysis and design
   • Apply systems thinking to project design
   • Model IT process and systems according to specifications
   • Re-engineer business processes
   • Control IT systems development
   • Review IT architecture
   • Manage the design and integration of the system
2. Facilitate project-related workshops
   • Apply facilitation techniques
   • Apply problem-solving techniques
   • Facilitate requirements gathering
   • Facilitate IT design workshops
3. Manage IT project team performance
   • Establish a project team performance framework
   • Measure team member performance
   • Manage the performance of technical staff
   • Manage project team dissolution
4. Manage the project delivery cycle
   • Delegate project work to project team members
   • Review and report status of project
   • Assess progress and update plans
   • Assess the quality of deliverables and rectify where required
   • Control project issues and take corrective action
   • Update project control documents

Required Skills

Required skills

analytical skills to

review business models and processes

review designs

communication skills to

assess progress

delegate project work

facilitate IT design workshops

facilitate requirements gathering

liaise with stakeholders

review and report status

update plans

initiative and enterprise skills to

facilitate IT design workshops

facilitate requirements gathering

literacy skills to

develop team performance plans and update plans

review recommendations and reports

update project control documents

reengineer business processes

planning and organisational skills to manage and deliver IT project

problemsolving skills to

apply systems thinking

handle project issues and take corrective action

Required knowledge

formal management methodology including project management roles and responsibilities

problemsolving tools and techniques

data modelling

IT design

business processes

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to manage the execution of a complex IT project including aspects of the IT solution definition and design process
Context of and specific resources for assessment	Assessment must ensure access to appropriate learning and assessment support when required modified equipment for people with special needs real or appropriate simulated organisation with a desire to implement an IT project to address an identified problem opportunity or unfulfilled legislative need
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit direct observation of the candidate carrying out project work verbal or written questioning to assess required knowledge and skills review of reports and implementation plans review of a portfolio of the project work undertaken Note The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Model may include:	context and dataflow diagrams entity relationship diagrams interaction models object models PMBOK and PRINCE2 screen prototypes state models system design models system diagrams use cases user interaction and transaction diagrams.
Re-engineer may include:	business process re-engineering business process redesign business transformation lean IT.

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